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March 06, 2018

Lucidworks Announces Search as a Service

Not Your Grandfather's Site Search

Some of you may know that New Idea Engineering spun off a company called SearchButton.com in the mid-90s, offering Verity-powered site search for thousands of clients. Sadly, our investors insisted we violate the cardinal rule of business I learned at HP - "be profitable" - so when the "dot-com' bubble exploded, we were back to being New Idea Engineering again!

I remain a fan of hosted search to this day and have been pleasantly surprised to see companies like Algolia; Swiftype - now part of Elastic; and a few other "Search as a service" organizations reinventing the capabilities that we - along with a competitor Atomz> - offered more than 20 years ago! And I include with them the 'cloud-based' search services offed by other established enterprise search companies like Coveo, Microsoft, and until recently, Google.

That said, we've always strived to be fully vendor neutral when it comes to recommending products and services to our clients, and we go out of our way to understand and work with all of the major enterprise search vendors.

Over the last several months I've had the opportunity to use early releases of a product Lucidworks announced this morning: Lucidworks Site Search. As I said, I am a fan of hosted search - or 'search as a service'; and in full disclosure, I was a Lucidworks employee a few years back and yes, a shareholder.

I had an opportunity to talk with Will Hayes, Lucidworks' CEO, about Lucidworks' entry into the hosted search market. Even in its initial release, it looks pretty impressive.

First, Lucidworks Site Search is powered by the newest release of their enterprise product, Fusion 4.0, announced just last week and available for download. One of the exciting new capabilities in Fusion 4 is the full integration with Spark to enhance search with machine learning. It's not quite Google's "people like you" out of the box, but it's a giant step towards AI in the enterprise.

Fusion 4 also provides the ability to create, test, and move into production custom 'portable' search applications. When I first looked at the product last week, I confess to not having the vision to see just how powerful that capability is. It seems that the Fusion Site Search announced this morning is an example of a powerful, custom search app written specifically for site search.

But Lucid has great plans for their Site Search product. It can be run in the cloud, initially on AWS but soon expanding to other cloud services including Azure and Google. And reliability, you can elect to have Lucidworks Site Search span multiple data centers and even across multiple cloud services. As you'd expect in an enterprise product, it supports a wide variety of document formats, security, faceted navigation and a full management console. Finally, I understand that plans are in the works Lucidworks Site Search to be installed "on-prem" and even federate results (respecting document security) from the cloud and from your local instance at the same time.

Over the coming weeks and months I'll be writing more about Fusion 4, Lucid Site Search, and search apps. Stay tuned!

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