12 posts categorized "eCommerce"

February 24, 2010

Enterprise Search Summit 2010 - DC

Even as we prepare for ESS East in New York (ESS NY from now on?), Information Today has issued its call for papers for the first ever ESS-DC to be held in Washington DC November 16-18 2010.

Follow this link to find background on what InfoToday is looking for; or jump right to the submissions page. Don't be shy: everyone who presents papers had, at one time, never done it before. What you know, someone else needs to know!

In our experience, the kind of content InfoToday likes is the information that can help an organization select or manage search and related technologies. Generally, real-world stories about how other companies and organizations have succeeded with search are the ones that attendees appreciate the most. 

We'll also be having a searchdev dinner at ESS DC this year. Details to come late in summer, but plan for it now!

Are you doing search now? Have you been successful getting it going on time and under budget? Tell your story. Submit your idea now!

February 13, 2009

Forrester and Endeca on innovation in online retailing

Jesse Goldman of Endeca, Sucharita Mulpuru, of Forrester Research, and Kurt Peters of Internet Retailer will present a webinar to discuss inexpensive ways to effectively improve online innovation and user experience. The announcement adds that "Webinar attendees will discover new techniques to increase margins through effective merchandising, increase sales through a more engaging, differentiated user experience, and gain market share through greater customer acquisition and retention."

The webinar will take place on Wednesday, February 18 at noon Eastern Standard Time (GMT-5:00).

While retail and eCommerce seems to be the prime focus of the webinar, online retailing is about finding good ways to engage the customer and to present relevance information based on user queries and site navigation. The same kinds of techniques are increasingly important in customer-facing and internal web sites, since the cost - and the risk - of not finding the right content is even more important with weaker worldwide economies. We think this kind of information is critical to anyone involved in the management of search in the corporate environment, and we are looking for to hearing what they have to say.

Register for this Excellence in eCommerce webinar by following the link.